Esher Clinic
Please call 01372 465 277 or click the Online Booking link belowPRACTICE INFORMATION
The Norup Clinic is a boutique Medical Aesthetics clinic, located in Esher, Surrey, offering exclusive services specialising in an individualised approach to advanced clinical aesthetics. Dr Norup is renowned for her work and has a reputation as ‘Surrey’s finest’ and is a ‘fine artist’ within the aesthetics field, delivering effective, balanced, natural and consistent results for her loyal client base – who come back time after time.
Location
The Norup Clinic
Williamson House, Claremont Lane, Esher KT10 9DA
Book a Consultation*
Please note that our booking policy has changed – see below.
Call: 01372 465 277
Email: info@thenorupclinic.co.uk
*BOOKING POLICY: DEPOSITS, CANCELLATIONS AND RESCHEDULING
In order to run a bespoke clinic service, it is necessary for us to take a deposit at the time of booking to confirm your attendance.
DEPOSITS
Consultations – Consultation fees are payable in full, in advance, at the time of booking. Details of the various consultations available can be found here.
Treatments – We will now also take a deposit for treatment upon booking. The amount of the deposit will vary depending on treatment and will be offset against treatment cost:
| Aestheticians | £75 / treatment |
| Dr Norup | Fillers, peels, lasers and botox will require a 25% deposit; Thread-lifts will require a 50% deposit. |
CANCELLATIONS
- If cancelling more than 48 hours prior to the appointment, please notify by phone or email in order to transfer your deposit.
- If cancelling less than 48 hours prior to an appointment, whether for a consultation or treatment, the deposit will be lost (extreme cases will be reconsidered).
- Patients who have paid for courses in advance but cancel a treatment less than 48 hours in advance will be subject to a cancellation fee. This is dependent on the type of treatment and duration – a minimum of 50% of the cost of the individual treatment will be charged.
- For any cancellation, an email must be sent, advising the reason for cancellation.
RESCHEDULING
- If you reschedule more than 48 hours prior to the appointment, please notify us by phone or email in order to transfer your deposit.
- If you reschedule less than 48 hours prior to an appointment, an email must be sent.
- In order to transfer the deposit, you must reschedule the appointment in question within 4 weeks of the original booking. Note this can only be done once in relation to the original booking.
PLEASE NOTE: If a patient cancels/reschedules treatments multiple times, they will be asked to pay the full cost of subsequent treatments in advance, at the time of booking, after which the above cancellation / rescheduling policy comes into effect.
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